Jon Temple
Design Principal, IBM
Jon G. Temple is a Design Principal at IBM, in CIO Design. He has over 25 years of experience in user-centered design, UX research, human factors and cognitive psychological research. He received his AB from Vassar College in Psychology, and his MA and Ph.D. at the University of Cincinnati in Experimental Psychology, and completed post docs in HCI and in human factors. Jon splits his time leading several projects running concurrently, which typically include web and mobile application design, AI, or vendor solutions. He has a 2nd degree black belt in Shotokan karate and enjoys home brewing, but recommends against combining the two for public safety reasons
My Sessions
Applying UX to Intelligent Virtual Agent Design: A New Road for UX Professionals
Pacific Jewel BallroomCarol Righi
Lisa Bruce
Dexter Zavalza
Jon Temple
It’s 2021. Intelligent Virtual Assistants (IVAs) like Alexa and Siri are becoming ubiquitous. As with the Web in 1994, IVAs are looked upon as cool technologies that are ripe for human-centered design but lack that focus. However, unlike the Web in 1994, UX as a profession is here in force. We are well-positioned to shape […]
Assessing friction in complex user journeys: the User Experience Index
Coral 2Assessing the health of a forest by examining a single tree would obviously be misguided – yet for many complex tasks that involve using a patchwork of apps and web sites to complete a goal, we tend to do just that: evaluate the experience based on sentiment for individual applications (via NPS, UMUX, etc.). In […]
Poster Session
Awaiting LocationAnnette Tassone
Bhuvana Narayanamurthy
Brian Utesch
Claude Elie
Dasha Veysey
Davide D’Alessandro
Felix Portnoy
Folasewa Olatunde
Hector Osborne Rodriguez
Jason Cranford Teague
Jason Telner
Jon Temple
Kshitiz Singh
Lawton Pybus
Rajesh Kalidindi
Sangeeth Jeevan
Swapnali Thakar
Theresa Nguyen
Vera Ujkic
Join this informal session and explore the posters of UXPA International 2022 Poster Presented by Accessibility Checklist for UX Designers Rajesh Kalidindi Assessing a novel measurement of PC machine’s effect on video game enjoyment Sangeeth Jeevan Breaking Bad with NPS: The Consequences of Going Rogue Donita Phipps & Chris Eisbach Designing for scale Kshitiz Singh […]
Chatbot in a box: Introduction to conversation design and conducting research on chatbots
Coral 3In the emerging world of Artificial Intelligence (AI), chatbots are becoming a standard offering that requires various UX expertise: research, design, and content creation. In this workshop, we will guide you through the steps to create a chatbot, including reviewing the basic elements of a chatbot, conducting research to identify user needs, and creating cognitive […]