Hybrid Cloud Customer Experience Lead, IBM
Felix Portnoy serves as the Hybrid Cloud Customer Experience Architect at IBM Power where he leads the organization towards a frictionless customer experience. Felix is a published researcher and winner of awards in academia and industry, including the HFES Best Paper Award in Perception and Cognition, Google Research Award, and IBM’s Finance and Operation Champion.
Felix completed his PhD in Information Science from the University of North Carolina at Chapel Hill. In addition, he completed his MASc in Industrial Engineering in the University of Toronto, and a BA in Psychology in the University of Haifa for his work in Psychobiology.
Join this informal session and explore the posters of UXPA International 2022 Poster Presented by Accessibility Checklist for UX Designers Rajesh Kalidindi Assessing a novel measurement of PC machine’s effect on video game enjoyment Sangeeth Jeevan Breaking Bad with NPS: The Consequences of Going Rogue Donita Phipps & Chris Eisbach Designing for scale Kshitiz Singh […]