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Nanako Era

Lead researcher on Anti-discrimination, Airbnb

As the lead researcher on Anti-discrimination, Nanako works to uncover and diminish inequities that exist for Airbnb Hosts and travelers, while also creating and evangelizing inclusive practices for product teams.

My Sessions

The Future of UX Research is Inclusive: Lessons Learned from UX Leaders.

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The number of companies investing and prioritizing internal DEI efforts grows each year. Similarly, the number of UX teams expressing interest in and building inclusive research and design practices is growing too. One of the most common questions we hear from UX teams is: what can we do to ensure we’re hearing from diverse participants […]

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