UX Researcher/Change Practicioner, Applied Information Sciences
Weimin Hou holds a doctoral degree in human-computer interaction. She has extensive experience in user research, information architecture, interaction design, content strategy, and plain language writing. She has worked with diverse user groups on numerous projects for government and commercial clients improving websites, intranets, medical devices, print materials, and other products. A strong advocate for UX, she helped establish her company’s competency standards for UX research, architecture, design, and engineering. In the last few years, she started to get into organizational change management (OCM), which she believes is a great discipline that can benefit the UX field, professionals, and users.
This presentation will introduce organizational change management (OCM), a crucial discipline that senior UX professionals can learn about. While OCM may be new to some UX professionals, when combined with UX expertise, it produces a synergy that provides added value to clients, end-users, as well as UX professionals ourselves. The session will describe: • OCM […]