CIO UX Strategy & Design Lead, IBM
I am passionate about making work better through the design of effective and efficient user experiences.
I have over 20 years of experiences in all aspects of user experience strategy + research + design.
I have led the designs of the Skyline & TCCC Air Traffic Control systems, the IBM Manager Hub site & app, the employee & manager pieces of the award winning “yourIBM” workplace, as well as the user research behind IBM’s w3United intranet home.
One of the biggest challenges in website and intranet design is creating the information architecture: what goes where? A classic mistake is to structure the information space based on how you view the content — which often results in different subsites for each of your company’s departments or information providers. Rather than simply mirroring your org chart, you can better enhance […]