Shao-Yu Chen

UX Researcher, Key Lime Interactive

Shao-Yu Chen and Manuel Ramirez are UX researchers from Key Lime Interactive. They have executed multiple UX methodologies over the past five years, including qualitative interviews, quantitative surveys, competitive analysis, and diary studies.

Shao-Yu has a M.S. in Human-Computer Interaction, Georgia Institute of Technology
Manuel Ramirez has been a hand-on, researcher at KLI since 2017

The team will be able to provide personal insights, as well as draw upon the experience of senior researchers at KLI to provide data, advice and structure based on over 25 years of experience, working with multiple Fortune 100 companies across varied industries.

My Sessions

Benefits and Best Practices for Diary Study, a UX Research Methodology for Understanding Users In-Context and Longitudinally

Coral 2

Common UX research methodologies such as in-depth interviews and quantitative surveys are efficient in providing a snapshot of user behavior, but pulls the participants out of their context into a lab-like setting. Diary studies, on the other hand, asks users to participate in their own environment, over a defined period of time. The resulting data […]

Entry level Tools and Techniques