Melissa McMacken

Manager, User Experience and Research, Valtech

As Manager of User Experience & Research, Melissa McMacken leads Valtech’s efforts to sharpen, refine, and optimize UX practices. Melissa focuses on evolving the quality of solutions that make for a world class UX practice at Valtech. Melissa has over 20 years’ experience solving large-scale digital strategy, and IA challenges for a variety of clients. As a UX and research strategist, she excels at synthesizing user input and findings into improved outcomes that increase ROI. Melissa also has a leading background in digital healthcare; Melissa holds a Master’s in Science in Interaction Design and Information Architecture from University of Baltimore.

My Sessions

UX Mentorship Without Micromanagement

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Our work experiences and roles as UX and digital strategy leaders have allowed us to mentor many junior UXers throughout our 20 years in the field. We have not only helped new and junior UX individuals increase their skills and grow their careers but in turn, we’ve become more proficient leaders and teachers throughout the […]

Career Development and Management Senior level