I’m the Head of UX & Digital Accessibility for Harvard Library. My primary role is to improve the usability of Harvard Library websites and search tools. In 2015 I established the User Research Center, a usability and digital accessibility testing lab at Harvard that provides UX testing resources to the entire University community. In 2020 we adapted our consulting, training, and recruiting for virtual work. I am an active leader on campus-wide efforts related to digital accessibility.