Tales from the Squad: Challenging concepts of how UX research works in an agile environment

Coral 1

Conducting UX research in an agile environment can be challenging. You’re trying to break work down into specific chunks of time, when the nature of research itself can require multiple iterations. U.S. Bank is trying something different. We have removed our researchers from the sprint process for specific products and are now experimenting with a shared backlog of work among related products. The goal is to work on the highest priority work within a product portfolio while still maintaining expertise in the overall topic. Want to see if it’s working? Come and hear from Liz Martin, the manager who is trying to implement this approach and Rocio Werner who’s living it on a day-to-day basis!

Senior level UX Strategy